Qualitative research

Qualitative research that reveals the real motivations.


We design and conduct a full range of qualitative research projects across Central and Eastern Europe โ€“ from initial exploratory studies to in-depth international projects โ€“ to understand what really drives customersโ€™ behaviour and choices.

we conducted that many thousands of qualitative interviews in 2024

Qualitative research techniques


Individual interviews (IDI)

You conduct individual interviews to gain insight into the respondentโ€™s personal experiences, motivations and way of thinking, without the influence of group dynamics. This allows you to discuss complex issues and explore new areas where the individualโ€™s perspective and a full understanding of the decision-making process are crucial.

Focus Groups (FGI)

You uncover differences in consumersโ€™ perceptions, language and motivations. You gain access to the social context in which respondents operate, enabling you to quickly test communications or concepts and compare the perspectives characteristic of different segments.

Online forum

You observe participantsโ€™ decisions and behaviour in their natural context over several days, rather than just during a single interview. You analyse the photos, videos, tasks and short surveys that are collected on the platform.

Ethnographic journals

You observe respondentsโ€™ daily behaviours, decisions and emotions exactly as they occur. Participants document their activities with photos, notes or short videos, allowing you to understand the natural context that cannot be recreated in an interview. Itโ€™s a great tool for understanding real habits and needs, rather than their later, often simplified accounts.

Design Thinking

You can quickly develop and test solutions based on usersโ€™ real needs โ€“ all within a single workshop. Through iterative work, prototyping and the input of diverse perspectives, youโ€™ll discover new approaches and ideas that are both creative and practical.

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Wrap-up workshop

You translate research findings into concrete decisions and courses of action. The workshops enable participants to work together to organise their findings, clarify priorities and develop solutions that can be implemented immediately within the organisation.

Ask us about conducting qualitative research


It is the details that determine the quality of insights


We recruit in an unconventional way

We know that recruiting participants for focus groups can be a challenge, especially when the group is unusual. We always keep the research objective in mind and choose the most appropriate recruitment method.

An iterative approach

We constantly monitor the research process and check which answers have already emerged and whether this has given rise to any new questions. If so, we make changes to the research designs to explore the topic in greater depth and uncover insights that could genuinely transform your companyโ€™s operations. โ€‹

We think outside the box

Diaries and ethnographic data are a constant feature of the research we conduct. We are always keen to learn more and gain a better understanding of what consumers think, feel and do. We are not satisfied with simple answers. โ€‹

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