RAPORT INQUIRY
In this report, you will find out how technology is transforming the industry worldwide and how brands are responding to changing consumer needs.
FREE INQUIRY REPORT
Retail Innovations 20 summarises two decades of global changes in the retail sector and features dozens of inspiring case studies – solutions implemented by global market leaders. In it, you will learn how technology is transforming the retail sector and how brands are effectively responding to changing consumer needs.
We are pleased to present the Ebeltoft Group’s anniversary report, “Retail Innovations 20 (2025)”, which features dozens of inspiring case studies – solutions implemented by global market leaders.
The latest Retail Innovations report not only features nearly 50 innovative solutions from 21 countries, but also looks back over two decades of transformation in the retail sector.
What will you find in the report?
1
A review of 20 years of global retail innovation
From the first concepts in 2005 to the latest projects in 2024, set out on a timeline and illustrated with examples from various countries.
2
Key criteria for choosing a shopping centre
The latest concepts in areas such as sustainable trade, accessibility, immersive experiences and local production.
Do you want to stay one step ahead of the rest? Read the full report.
For managers and directors in the retail sector who wish to learn about global trends.
For innovation, strategy and customer experience teams, as a source of inspiration.
For brands and manufacturers who want to collaborate more effectively with retail chains and create exceptional customer experiences.
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This summary illustrates just how rapidly the retail sector is changing and how much inspiration is coming from various markets today. It is worth taking a look at these examples to gain a better understanding of the future of retail.
Agnieszka Górnicka, Chair of the Management Board of Inquiry
ABOUT US
We are a research company specialising in consumer research and ethnographic research. We help companies make informed marketing, strategic and sales decisions based on an understanding of consumers.
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Retail Innovations 21 summarises two decades of global changes in the retail sector and features dozens of inspiring case studies of solutions implemented by global market leaders. In it, you will learn how technology is transforming the industry and how brands are responding to changing consumer needs.