Privacy Policy

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General information

1. In accordance with Article 14(1) and (2) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, hereinafter referred to as: ‘GDPR’, we hereby inform you that the operator of the website www.inquirymarketresearch.pl and the Controller of your personal data is Inquiry sp. z o.o., with its registered office in Warsaw, Al. Jerozolimskie 214, postcode 02-486, REGON: 532451498, NIP: 7532225022, KRS: 0000215875

2. The website collects information about users and their behaviour in the following ways:
a. Through information you voluntarily enter into forms.
b. By storing cookies on your devices.
c. By collecting web server logs via the hosting provider home.pl

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Information in the forms

1. The website collects information provided voluntarily by the user.

2. The website may also store information about connection details (timestamps, IP address).

3. The data provided in the form is processed for the purpose specified by the form in question, e.g. to process an order or to make contact. Specifically:

The data provided on the contact form is collected and processed on the basis of the user’s consent, for the purpose of contacting them and offering our products and services.

The data on the report order form is collected for the purpose of concluding and performing the contract for the sale of the report. The legal basis for processing this data is therefore the conclusion and performance of the contract. Where the user is acting on behalf of another entity, the legal basis for data processing is the controller’s legitimate interest, which consists in the sale of the report.

In the case of promotional reports and newsletters offered free of charge, data is collected for the purpose of sending them to you. The legal basis for processing in this case is your consent.

Data from forms used to request reports or the newsletter may be used to offer our products and services. Processing in this regard is carried out on the basis of your consent.

3. The data provided in the forms may be disclosed to our employees and associates, to entities to whom we outsource data processing, and to entities providing technical support for certain services, including website hosting, data transmission or data storage services; this also applies to the transfer of information about the registered domain holder to entities acting as internet domain operators (primarily the Research and Academic Computer Network – NASK), payment processing services or other entities with which the Website Operator cooperates in this regard.

In the case of data relating to the conclusion of a contract, the data may also be disclosed to our partners who provide us with financial, accounting and legal services, to entities involved in the performance of the contract (e.g. couriers) or to other entities where we are required to do so by law or where this is necessary for the exercise or defence of our rights.

Apart from the cases described above, the data provided in the form is not disclosed to third parties without the user’s consent.

4. The data provided in the contact form will be processed until it is no longer necessary to contact the user or until consent to the processing of this data is withdrawn.
Data provided in connection with the conclusion of a contract will be retained for the duration of that contract, as well as after its termination, for the purpose of documenting its conclusion and performance, for as long as is necessary, in particular pursuant to separate legislation. Where the need to process personal data arises from legal provisions, the legal basis for such processing is the fulfilment of the obligations imposed on us by law.

The data provided in the forms may be stored and processed for periods longer than those specified above if this is necessary for the exercise or defence of our rights. The basis for such processing will then be our legitimate interest, consisting in the exercise and defence of our rights.

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Information about cookies

1. The website uses the following cookies

2. Cookies (so-called ‘cookies’) are IT data, in particular text files, which are stored on the Website User’s device and are intended for use when accessing the Website’s pages. Cookies usually contain the name of the website from which they originate, the duration for which they are stored on the end device, and a unique number.

3. The entity that places cookies on the Website User’s end device and accesses them is the Website operator.

4. Cookies are used for the following purposes:
a. to compile statistics that help us understand how Website Users interact with the web pages, thereby enabling us to improve their structure and content;
b. to maintain the Website User’s session (after logging in), so that the User does not have to re-enter their username and password on every subpage of the Website;
c. determining the user’s profile in order to display tailored content to them on advertising networks, in particular the Google network.

5. The Website uses two main types of cookies: ‘session’ cookies and ‘persistent’ cookies. “Session” cookies are temporary files that are stored on the User’s device until they log out, leave the website or close the software (web browser). ‘Persistent’ cookies are stored on the User’s device for the period specified in the cookie settings or until the User deletes them.

6. Web browsing software (a web browser) usually allows cookies to be stored on the User’s device by default. Users of the Website may change their settings in this regard. The web browser allows you to delete cookies. It is also possible to automatically block cookies. Detailed information on this subject can be found in the web browser’s help section or documentation.

7. Restrictions on the use of cookies may affect certain features available on the Website’s web pages.

8. Cookies placed on a Website User’s device may also be used by advertisers and partners working with the Website operator.

9. We recommend that you read these companies’ privacy policies to find out how they use cookies for statistical purposes: Google Analytics Privacy Policy.

10. Cookies may be used by advertising networks, in particular the Google network, to display adverts tailored to the way in which the user uses the Website. To this end, they may store information about the user’s navigation path or the length of time spent on a particular page.

11. With regard to information about the user’s preferences collected by the Google advertising network, the user may view and edit the information stored in cookies using the following tool: https://www.google.com/ads/preferences/

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Server logs

1. Information regarding certain user activities is logged at the server level. This data is used solely for the purposes of administering the website and ensuring that the hosting services provided run as smoothly as possible.

2. The resources being accessed are identified by their URLs. In addition, the following may be recorded:
a. the time the request was received,
b. the time the response was sent,
c. the client’s hostname – identified via the HTTP protocol,
d. information about any errors that occurred during the HTTP transaction,
e. the URL of the page previously visited by the user (referrer link) – where the user accessed the Website via a link,
f. information about the user’s browser,
g. information about the IP address.

3. The data above is not linked to specific individuals browsing the website.

4. The above data is used solely for the purposes of server administration.

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Sharing of data

1. Data may only be disclosed to third parties to the extent permitted by law.

2. Data that enables the identification of a natural person shall be disclosed only with that person’s consent.

3. The operator may be required to disclose information collected by the Website to authorised bodies in response to lawful requests, to the extent specified in such requests.

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Managing cookies – how do you give and withdraw consent in practice?

1. If you do not wish to receive cookies, you can change your browser settings. Please note that disabling cookies that are essential for authentication, security and the retention of user preferences may hinder, and in extreme cases prevent, the use of the website.

2. To manage your cookie settings, select your web browser or operating system from the list below and follow the instructions:
a. Internet Explorer
b. Chrome
c. Safari
d. Firefox
e. Opera
f. Android
g. Safari (iOS)
h. Windows Phone
i. BlackBerry

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Rights of Website Users

1. You have the right to access your personal data, as well as the right to rectify, erase or restrict the processing of such data, the right to data portability, the right to object, and the right to data portability. You have the right to lodge a complaint with the President of the Office for Personal Data Protection if you consider that the processing of your personal data infringes the provisions of the GDPR.

2. In the case of data processed on the basis of the user’s consent, you have the right to withdraw your consent (without this affecting the lawfulness of any data processing carried out on the basis of your consent prior to its withdrawal).

3. Your personal data may be processed automatically via an IT system. However, we do not use automated decision-making, including profiling, as part of our data processing activities.

4. Providing your personal data is voluntary, but failure to do so will prevent us from keeping in touch with you or fulfilling your order.

5. If you are not satisfied with the way in which the Data Controller processes your personal data, please let us know about the issue and we will investigate any irregularities that have arisen.

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Contact the Data Controller

1. The Data Controller can be contacted by email at rodo@inquiry.com.pl or by post at the address given above.

2. In the case of data processed on the basis of the user’s consent, you have the right to withdraw your consent (without this affecting the lawfulness of any data processing carried out on the basis of your consent prior to its withdrawal).

3. Your personal data may be processed automatically via an IT system. However, we do not use automated decision-making, including profiling, as part of our data processing activities.

4. Providing your personal data is voluntary, but failure to do so will prevent us from keeping in touch with you or fulfilling your order.

5. If you are not satisfied with the way in which the Data Controller processes your personal data, please let us know about the issue and we will investigate any irregularities that have arisen.